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United States & Canada: We offer FREE global shipping via DHL, UPS, and FedEx from our U.S. and European warehouses. Deliveries are made to physical addresses only, not post office boxes. Orders are processed on weekdays, and those made after Friday noon will be processed the following Monday. Additional terms and conditions of Apollo Moda can be found at https://www.apollomoda.com/pages/shipping-and-returns. Delivery Time Estimates: U.S & Canada: Express Shipping (4-7 days), Standard Shipping (7-9 days) European Union: 2-5 days
Exchanges & Returns:
To initiate a return, please send an email to firstname.lastname@example.org with your order number in the subject line and the reason for return in the body of the email.
Note that we only offer exchanges for different sizes or colors, not for different models. If you require a different model, you'll need to place a new order. If you've accidentally ordered an incorrect size or provided an incomplete address, we regret to inform that we can't offer free return labels or take responsibility for non-delivery.
Our return process, free of charge for qualifying orders, must be initiated within 30 days of purchase. APOLLO MODA LLC may reject returns if items have been used, worn, washed, or damaged. Ensure to return the items as received, with all tags attached.
We kindly inform that we do not accept order cancellations. All sales are final.
Receipt of Damaged/Incorrect Goods:
If you receive damaged or incorrect items, please contact our service department immediately at email@example.com. These items will be accepted for return, exchange, or refund. Please adhere to our standard return procedure for such cases.
13603 Marina Pointe Drive, C540, Marina del Rey, California 90292, United States
Phone Number: +1302-439-8998 | Text or WhatsApp Messages Only
Envío y devoluciones gratis
On all orders worldwide!
Garantía de devolución de dinero de 14 días en zapatos sin usar
¿No obtuviste lo que esperabas? Devuelva sus zapatos sin usar y obtenga un reembolso del 100%.
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Utilizamos seguridad SSL para procesar su pedido de forma segura.