Placeholder Shipping & Returns – Apollo Moda

Shipping Policy

We're proud to offer FREE worldwide shipping, partnering with global courier giants DHL, UPS, and FedEx! Our orders are dispatched from our U.S. and European warehouses, straight to your doorstep. Please note that deliveries cannot be made to post office boxes.

Orders are processed on weekdays, specifically from 9 to 11 am.

Orders placed after Friday noon, and over the weekend will be attended to first thing Monday morning.

For express orders placed on Thursday afternoon, they will be processed and dispatched on Friday. However, as our couriers do not operate over the weekend, expect these deliveries to arrive post-weekend.

Estimated Delivery Time:

  • United States & Canada: Express Shipping 4-7 days, Standard Shipping 7-12 days.
  • European Union: 2-5 days.
  • Handling time is 2 days before shipping.

You'll receive an automated email containing your tracking number once your order leaves our warehouse, enabling you to monitor its journey.

Cancellations We urge you to order only if you fully intend to purchase, as all orders are final to avoid unnecessary cancellation costs.

Exchange & Returns Note that we only offer exchanges for different sizes/colors, not for different models. If you want a different model, please place a new order.

Returns are free for qualifying orders for U.S. customers only, please email support@apollomoda.com for more info.

APOLLO MODA LLC reserves the right to reject returns if the items have been used, worn, washed, or damaged. Returns are accepted within a 30-day window post-delivery. Please return the items as received, with all tags attached. We do not provide return labels if the wrong address was provided or the wrong size was chosen during order placement. We recommend double-checking all information before submitting your order.

Receipt of Damaged/Incorrect Items Should you receive damaged or incorrect items, please contact our service department immediately. These items can be returned for exchange/refund. Follow our standard return procedure in such cases. You can reach us at support@apollomoda.com.

Return Address: 13603 Marina Pointe Drive, C540, Marina del Rey, California 90292, United States

Contact Information: Email: support@apollomoda.com Phone: +1 561-758-5890 (Text or WhatsApp Message Only)

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