SHIPPING & RETURNS
APOLLO MODA SHIPPING & RETURNS
🌍 Free Worldwide Shipping:
We're thrilled to offer free global shipping on ALL ordesr in collaboration with renowned couriers: DHL, UPS, and FedEx. Orders ship directly from our U.S. and European warehouses.
Note: We cannot deliver to P.O. boxes.
⏰ Order Processing:
- Weekdays: 9 to 11 am
- Orders after Friday noon & weekends: Processed on Monday morning
- Express orders (Thursday afternoon): Dispatched on Friday and delivered post-weekend due to courier non-operational weekends
📦 Estimated Delivery Times:
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U.S. & Canada:
- Express: 4-7 days
- Standard: 10-15 days
- European Union: 2-5 days
- Handling Time: 2 days pre-shipping
🔗 Tracking:
An email with a tracking number will be sent once your order is dispatched, ensuring you can track its progress.
Cancellations:
To avoid added costs, be certain before ordering as all sales are final.
Exchanges & Returns:
- Exchanges: We accommodate size/color swaps, not model changes. Order anew for different models.
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Returns: Free for eligible U.S. orders. Reach out to support@apollomoda.com for details. Remember:
- Returns accepted within 30 days post-delivery
- Items should be as received, tags intact
- Rejected if used, worn, washed, or damaged
- No free return labels for address errors or wrong sizes; verify details pre-order
Damaged/Incorrect Goods:
Received faulty or wrong items? Contact us promptly. Such items can be exchanged/refunded. Follow our standard return procedure. Contact: support@apollomoda.com.
Please note that we are not responsible for any stolen packages upon delivery!
📍 Return Address:
15165 Magnolia Blvd, Unit F, 91403, Sherman Oaks, USA
🔗 Reach Out:
- 📧 Email: support@apollomoda.com
- 📱 Phone: +15617585890 (Text or WhatsApp only)
Your satisfaction is our commitment. Shop with confidence at APOLLO MODA.